Quality Question Bank
for Exam preparation

Q2. Pattern in control charts which show the tendency to cluster around central line is termed as:

1. Stratification
2. Mixture
3. Cyclic pattern
4. Shift in process level

Q3. A maturity model can be used as a benchmark for comparison and as an aid to understanding

1. TRUE
2. FALSE
3. depends
4. can't say

Q4. Six Sigma projects should be selected from:

1. Projects where the root cause is known
2. Projects that are management “pet projects”
3. VOC and VOB
4. Projects where there is a lack of data

Q5. How does ISO 9001 define Quality Assurance?

1. Part of quality management focusing on providing confidence that quality requirements will be fulfilled
2. Part of quality management focusing on ensuring customer satisfaction
3. A documented quality process to ensure quality is upheld throughout the full management system
4. Part of quality management focusing on ensuring management reviews the quality of all produce and goods

Q6. The same quality control manager decides to increase his daily sample size from three to six. The size of the control band will:

1. Increase
2. Decrease
3. Remain unchanged
4. Not determinable from given data
5. None of the above

Q7. TQM stands for ______________

1. Total Quality Management
2. Total Quantity Management
3. Total Qualitative Management
4. To question management

Q8. The ______________ is used to identify what might go wrong in a plan under development.

1. Pareto Chart
2. PDPC
3. Arrow Diagram
4. Matrix Diagram

Q9. ______________ are used in six sigma

1. black belt
2. green belt
3. both black belt and green belt
4. none of the Above

Q10. For a Poisson distribution:

1. The mean is greater than the variance
2. The mean is less than variance
3. The mean is equal to the variance
4. Cannot be determined